Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Friendly staff
Great location
Slightly seedy corner
Limited room views
8.6/10
Great
Rooms
8.7
Location
9.2
Service
9.0
Dining
8.3
Guest reviews
8.6/10
based on 6 reviews
8.8
8.8/10 based on 1027 reviews
Edwin
United States,
March
2024
8.2/10
I had a lovely stay at the hotel. The room was small and a bit tired-looking, but the bathroom was spacious with a nice rain shower. The upgraded canal room had a very comfy bed that I wish I could have taken home. The breakfast hours were convenient, especially on a relaxing Sunday morning.
Rooms
8.0
The room was small and a bit tired-looking, but the bathroom was spacious with a nice rain shower. The upgraded canal room had a super comfy bed that made me feel like I was sleeping on a cloud.
Service
9.0
The service was efficient, friendly, and helpful. I felt welcomed throughout my stay, and the staff even addressed an issue I had promptly with an apology and upgrade. It was a bit inconvenient, but they handled it well.
Location
9.0
The location was perfect for me, just outside the center of Amsterdam with a tram stop nearby that made it easy to get around. Being close to the beautiful canal area and attractions was a big plus for exploring the city.
Dining
7.0
The dining experience was good overall, especially with made-to-order options like the egg station and freshly squeezed juice. However, I felt there could have been a wider variety of choices available.
Facilities
The facilities were satisfactory, with everything I needed for a comfortable stay. Nothing extraordinary but served its purpose well.
Colin
United Kingdom,
January
2024
8.2/10
I had a great stay at the hotel. The rooms were perfect for us – clean, comfortable, and uncluttered. The service was exceptional, the location was very convenient, and the dining was wonderful. However, the rooms were not ready upon arrival, and the roadworks outside were a bit noisy. Overall, it was a fantastic experience.
Rooms
8.0
The rooms were perfect for us – clean, comfortable, and uncluttered. The bathroom was well-appointed, but a heated mirror would have been a nice addition.
Service
9.0
The staff were very helpful, knowledgeable, and friendly. They assisted us with checking our bags and provided great recommendations for dining and attractions. One staff member even went above and beyond to help me with a tech issue.
Location
7.0
The location was very convenient, with easy access to major sites and a nice canal view. However, there were roadworks outside the hotel during our stay.
Dining
9.0
The dining experience was wonderful, with a good variety of fresh and delicious food. The buffet had a great selection, including made-to-order eggs and pancakes.
Facilities
8.0
The hotel facilities were great, especially the serve-yourself bar and the well-appointed rooms.
Brad
United States,
December
2023
9.0/10
My stay at the hotel was simply amazing. The rooms were superb with spacious and spotlessly clean spaces adorned with stained glass touches. The service from the staff was beyond exceptional, truly helpful and friendly. The location was great, allowing easy access to attractions and restaurants on foot or by tram. The dining experience was delicious, providing a fabulous and limitless selection of food. Overall, it was a fantastic experience with only a few minor drawbacks.
Rooms
9.0
The rooms were spacious, spotlessly clean, and beautifully decorated with stained glass touches.
Service
9.0
The staff went above and beyond with their helpfulness and friendliness. They assisted me in booking tickets and provided excellent restaurant recommendations and reservations.
Location
9.0
The hotel's location was fantastic, situated in a nice part of the city with easy access to most attractions and restaurants either by foot or tram. It was also conveniently close to public transit options.
Dining
9.0
The dining experience was great, offering a fabulous and limitless selection of delicious food, including cooked-to-order eggs and pancakes.
Facilities
9.0
The hotel's facilities were top-notch and provided everything needed for a comfortable stay.
Friendly staff
Slightly seedy corner
Nicole
United States,
October
2023
10.0/10
Wow! This hotel exceeded all my expectations. The rooms were incredibly spacious and came loaded with bottles of Gin, Whisky, and Rum, along with a variety of rubber ducks, candies, Vitamin water, and flowers. They even decorated the bed with rose petals and towel sculptures, what a lovely touch. The service was outstanding, ranging from the extremely friendly staff at reception to the happy breakfast team. The location couldn't have been better, just outside the center of Amsterdam with easy access to tram stops and all the attractions. The dining experience was phenomenal, with a self-service traditional Euro buffet available 24/7 and cooked-to-order eggs and pancakes. What a fantastic value for such high-quality service and amenities.
Rooms
10.0
The rooms were a lot larger than anticipated and beautifully decorated with thoughtful amenities.
Service
10.0
The service was exceptional, with extremely friendly and helpful staff throughout my stay.
Location
10.0
The location was absolutely spot on, just a stone's throw away from Rembrandt Square and surrounded by shops, bars, and restaurants.
Dining
10.0
The dining experience was one of the best I have ever had in a hotel, with a fantastic selection of food and beverages available 24/7.
Facilities
10.0
The hotel's facilities were top-notch and added to the overall luxurious experience.
Amazing Service
Steven
United Kingdom,
July
2023
8.4/10
The hotel had really clean and comfortable rooms with plenty of charm overlooking the canal, though they were a bit small for the price. The bed was so comfy, I wished I could take it home, and a pillow menu was a nice touch. Service was very friendly and accommodating, though dealing with an issue required an apology and upgrade which could have been a big inconvenience if the hotel had been fully booked. The location was superb, leaving everything within a 10-15 minute walk, with easy access to all main attractions. The dining experience offered a good selection but could be improved with more options available. Overall, a delightful stay with fantastic staff and a great location.
Rooms
9.0
The rooms were really clean and comfortable with plenty of charm overlooking the canal.
Service
8.0
The staff was very friendly and accommodating, though sorting out an issue required an apology and an upgrade.
Location
10.0
The location was superb, offering easy access to all main attractions in a gorgeous canal part of the town.
Dining
7.0
The dining experience was good with a decent selection, but could have been better with a wider variety of options available.
Facilities
8.0
Facilities were convenient and well-maintained, providing a comfortable stay.
Great location
Limited breakfast options
Bob
United Kingdom,
May
2023
8.8/10
During our stay at the hotel, I found the rooms to be comfortable with a firmer bed and a nice choice of pillows, complemented by wood furnishings with clean lines. Booking four months in advance for our stay from March 1-3, 2019, the room was rather small but it was really no problem.
Rooms
8.0
The rooms were comfortable with a firmer bed, a choice of pillows, and wood furnishings with clean lines.
Service
9.0
The service at the hotel was incredibly warm and welcoming. The staff held our luggage for us, allowed us to partake in the complimentary hotel breakfast, and were very friendly and helpful throughout our stay.
Location
10.0
The location of the hotel could not be better, situated directly on one of the canals and an easy walk to most tourist attractions. It was excellent for exploring museums, Dam Square, and accessing transportation.
Dining
8.0
The dining experience at the hotel was amazing, offering freshly cooked eggs or pancakes and friendly, knowledgeable staff. While the breakfast was lovely, it lacked some variety compared to other hotel breakfasts.
Facilities
9.0
The hotel provided great facilities, including an inclusive bar, tours/ticket assistance, and the 'living room' with snacks and drinks available all day at no extra charge.
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